{"product_id":"harvard-business-review-20-minutes-difficult-conversation","title":"Harvard Business Review 20 Minute Manager : Difficult Conversation","description":"\u003cp\u003e\u003cspan\u003eYou have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative. Difficult Conversations walks you through:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e- Uncovering the root cause of friction\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e- Maintaining a positive mindset\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e- Untangling the problem together\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e- Agreeing on a way forward\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eDon't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.\u003c\/span\u003e\u003c\/p\u003e","brand":"KingKong Books","offers":[{"title":"Default Title","offer_id":43493279727679,"sku":"9781633690783","price":239000.0,"currency_code":"IDR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0665\/4443\/5263\/files\/9781633690783Cover.png?v=1783319980","url":"https:\/\/kingkongbooks.co\/products\/harvard-business-review-20-minutes-difficult-conversation","provider":"KingKong Books","version":"1.0","type":"link"}